Q- How will you earn points?

Every week, new products and brands are included in a MyCLUB offers. Be sure to identify these items in the store or online to start earning points. The offers will be published on the Carrefour Qatar application, Carrefour Qatar website and in Carrefour Qatar social media pages.

Q- How can you find out about your current point balance?

On each receipt, you will see the number of points received during the transaction, the total points you have earned.

You can also check your points in your mobile app, on the website, on the loyalty page and at any Carrefour customer service.

Q- How do you redeem points?

Once the MyCLUB Program is registered, the points can be redeemed. Customer can instantly redeem their points at checkout service or if the customer is using Carrefour Web store. Customer can pay the items by their points starting from 10points which means
 10points =1QAR.

The MyCLUB discount is nonrefundable, cannot be exchanged for cash and no change will be given. The earned discount points are linked to the loyalty account which has received it and can’t be used by another MyCLUB account.